Sign In Procedure
Please review your confirmation email for specific identification requirements. Most exams require two forms of identification, one of which must be a government-issued photo ID. The other can generally be a credit card. Kryterion testers must bring their test taker authorization code from their confirmation email. Castle testers must bring their exam password from their confirmation email.
In the event of a technical issue, the tests are designed to stop the countdown clocks and save your completed questions to be continued once the connection to the exam server is restored. If the technical issue is due to a problem with the Internet-Based Test server, they require that we wait 30 minutes for them to resolve the issue. If a candidate must wait more than 30 minutes, they have the option to wait to continue their exam or leave and reschedule with no penalty.
Need to Reschedule?
Pearson VUE Offers the convenience of rescheduling most exams online. For more information about your specific exam, please go to pearsonvue.com/test-taker and choose your program from the list. Kryterion/Webassessor: Please log in to your Webassessor account and click the Reschedule or Cancellation button next to your scheduled exam or contact your Test Sponsor directly. For more information about taking an exam with Kryterion, check out their Test Taker Exam Instructions. Castle Worldwide Testing: For assistance with any Castle exams, please contact your exam sponsor. Information should be available in your confirmation email. PAN/PSI: For more information about taking an exam with PSI, check out their Test Taker Information Page.
Each year millions of people around the world take an exam with Pearson VUE. Chances are you, or someone you know, has recently tested with us. Your neighbor, the computer programmer ... your dad’s nurse, children’s teacher, real estate agent or college grad who wants to go to business school ... all demonstrate their knowledge, skill and commitment when they test with Pearson VUE.
Kryterion helps the most trusted and fastest growing companies, associations and education providers develop and deliver exams. Combine test delivery and proctoring solutions that meet your unique market testing needs. Easily deliver your exams worldwide through multiple delivery options from one central platform.
previously known as castle
Castle has built an excellent reputation for the development of high-stakes examinations and practice tests. Castle develops in fields ranging from engineering to medical technology to physical fitness tests for the certification or licensure of professionals.
Questions? Get in touch.
Your questions and comments are important to us. If you’ve come across a question that hasn’t been addressed on our site, you can contact us using the form below and we’ll get back to you as quickly as possible.
You can reach us at the following address:
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Send us your questions by email and we will reply as soon as possible: firstname.lastname@example.org
Phone Support Hours:
Monday – Friday: 8:30AM – 5:30PM
Saturday and Sunday: Closed
Monday: 8:30AM – 2:30PM
Tuesday & Wednesday: 8:30AM – 7:00PM
Thursday: 10:30AM – 7:00PM
Friday: 9:30AM – 7:00PM
Saturday: 10:00AM – 2:30PM